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    DIRECTLY

    Email: Info@directly.co.il
    Website: https://directly.co.il/
    Address: PO Box 4578, Rishon Lezion, Israel, ZIP Code 7514402

    Customer Support

    For customer service, order questions, product inquiries, quotation requests, returns, refunds, shipping issues, or warranty-related matters, please contact us at:

    Info@directly.co.il

    When contacting us about an existing order, please include your order number, full name, and the email address used for the order.

    Business and Quotation Requests

    For business purchases, bulk orders, product availability, special requests, or quotations, please email us at:

    Sales@directly.co.il

    Please include as much information as possible, such as product name, quantity, destination country, company name, and any technical requirements.

    Response Time

    We aim to respond to inquiries as soon as reasonably possible during regular business days.

    Response times may vary depending on the nature of the request, time zone differences, holidays, product availability, supplier response times, or the complexity of the inquiry.